Last updated: May 5, 2026

Terms of Service

Welcome to ShieldKit. By installing the ShieldKit Shopify app on your store, you agree to these terms. If you don't agree, uninstall the app — that's the cleanest way to opt out.

The service

ShieldKit is a B2B SaaS Shopify Embedded App that scans Shopify stores for Google Merchant Center compliance issues, generates fix instructions, and provides AI-search visibility tools (Merchant Listings JSON-LD enrichment, llms.txt, AI bot allow/block controls). ShieldKit is not affiliated with, endorsed by, or sponsored by Google or Shopify.

Eligibility

You must be the merchant of record for the Shopify store you install ShieldKit on, or have explicit authorisation from that merchant. ShieldKit is for legitimate businesses only — no use with stores engaged in fraud, illegal goods, or other policy violations.

Plans and billing

• Free — one compliance scan per 30 days, plus the JSON-LD theme extension, plus fix instructions for surfaced findings.
• Shield Pro — $14 / month or $140 / year. Unlimited scans, continuous weekly monitoring, weekly health digest email, AI policy generator, GMC re-review appeal letter, hidden fee detection, image hosting audit.
• Shield Max — $39 / month or $390 / year. Everything in Shield Pro, plus Merchant Listings JSON-LD enrichment, GTIN / MPN / brand auto-filler, Organization & WebSite schema blocks, llms.txt at the App Proxy URL, AI bot allow/block toggle, the dedicated Shield Max settings page.

All paid plans are billed by Shopify under their App Subscriptions billing API. Charges appear on your Shopify invoice. Annual plans are billed up front. Recurring charges renew automatically until you cancel via the in-app plan switcher (or by uninstalling the app).

Plan switches are prorated automatically by Shopify. Cancellations take effect immediately: paid features stop, and your account returns to the Free plan with one fresh scan available.

Refunds: ShieldKit does not issue refunds for partial billing periods, but Shopify's proration handles cancellations and downgrades cleanly. If you believe you were charged in error, email hello@shieldkit.app within 14 days and we'll work with Shopify to resolve it.

AI-generated content

Several ShieldKit features use Anthropic's Claude API to generate text — store policies, GMC appeal letters, and other drafts. AI outputs are starting points, not finished legal documents.

• Review before publishing. Read every AI-generated policy before pasting it into your store. AI may produce inaccurate or jurisdiction-inappropriate language.
• Not legal advice. ShieldKit is not your lawyer. Generated content does not constitute legal, tax, or compliance advice. Consult a qualified professional for material decisions.
• You own what you publish. Once you publish a generated policy on your store, it's your content. You're responsible for keeping it accurate.

Acceptable use

You agree not to:

• Reverse-engineer, scrape, or attempt to extract the source code or scan logic.
• Use ShieldKit to scan stores you don't own or aren't authorised to administer.
• Abuse the scanner — for example, automated rapid re-scans designed to overwhelm rate limits.
• Use the AI features to generate content that violates Shopify's or Google's policies.
• Attempt to bypass the plan tier (e.g. modifying client-side state to access Shield Max features without subscribing).

Service availability

ShieldKit is provided on a best-effort basis. We aim for high availability but do not commit to a formal uptime SLA at the current plan tiers. Scheduled maintenance and unexpected outages will happen. Cron jobs (weekly scans, monthly resets, weekly digests) are subject to Vercel's Cron platform availability.

Compliance disclaimers

• ShieldKit is a compliance-aid tool. Passing all 12 checks does not guarantee Google Merchant Center will approve your account or keep it active. GMC enforcement is opaque, situational, and subject to change.
• AI-search visibility (llms.txt, Organization schema, GTIN enrichment) is also best-effort. We can structure your store so AI search engines can ingest it correctly; we cannot make any specific model rank or surface your products.
• Performance scoring uses Google's PageSpeed Insights API and is subject to that API's availability and accuracy.

Warranty disclaimer

ShieldKit is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the service will be uninterrupted or error-free, that defects will be corrected, or that the service or the server that makes it available are free of viruses or other harmful components.

Limitation of liability

To the extent permitted by law, in no event shall ShieldKit, its operators, or its subprocessors be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the service, including but not limited to loss of revenue, data, or business opportunity. Total aggregate liability shall not exceed the amount you paid for the service in the 3 months preceding the event giving rise to the claim.

Termination

You can terminate at any time by uninstalling the app or by cancelling your subscription in the in-app plan switcher. We can terminate or suspend your access if you breach these terms or use the service in a way that risks the integrity of the platform. On termination, the Privacy Policy retention rules apply.

Changes to these terms

We may update these terms over time. Material changes will be highlighted in the app or via a one-time email to your shop owner address. Continued use of ShieldKit after a change means you accept the updated terms.

Contact

Questions, complaints, or refund requests: hello@shieldkit.app.